Clinic: 801-923-6678

Mon – Thu, select Fridays

Patient Portal
Schedule Care

Welcome to Our Practice

We’re glad you’re here, and we’re ready to support your health journey. Below are the easiest ways to reach us, depending on what works best for you.

Seen. Heard. Empowered.

Contact Methods

We have provided you with several options for contacting us. Please be aware that we will balance the timing of responding to your messages with the need to provide compassionate care to those in our care.

Typically, we check messages throughout the day between 8 a.m. and 6 p.m. on weekdays.

If your message is received outside of business hours, on nights, or weekends, we will respond on the next business day.

If you are experiencing an emergency, call 911 or proceed directly to the emergency department at your local hospital.

Appointments

You can schedule an appointment in three ways:

Schedule Care Online
If you don’t see what you need (type of visit or available date), you can text us to see if we can arrange something that will work better for you. Use the schedule care button above.

Schedule Care by Text
You can schedule care by texting us, using our secure Spruce texting app.

If you reach out after hours or while we’re with a patient, we will respond the same day or the next business day when the clinic reopens.

Schedule Care by Phone
You can schedule care by calling us at 801-923-6678. If we are busy with another person, leave a message, and we will call you back.

Texts

For quick questions, the easiest way to reach us is by texting using our secure Spruce texting app. 

You can text us for:

  • Scheduling or changing an appointment.
  • Questions about how visits work.
  • Basic logistics.
  • Helping you decide whether you should be seen.

Note: Please use the patient portal if you need clinical advice or medication refills.

Patient Portal

After your first visit, the best place for medical-related communication is the Elation Patient Portal.

Use the portal for:

  • Prescription refill requests.
  • Basic medical questions, if complex, we may ask you to schedule a visit.
  • Reviewing your plan of care or recent lab results.
  • Any message that involves personal health information.

Here are the basic instructions on setting up your patient portal.

  1. Find the email from our office that was sent to the email address you provided and click the link inside the email.
  2. You will receive a text message with a Passport Invitation Code (for secure verification).
  3. Create a password, enter the code, and log in.
  4. After the setup is complete, you can access the patient portal at any time.

Note: You will need an email address and a mobile phone that can receive texts.

If you experience issues setting up your Patient Portal account, please text us, and we will be happy to assist.

Emails

You can email us for general or billing questions, as follows:

General Clinic Questions

For non-medical questions that are not time-sensitive, email info@harvestfamily.health

Good reasons to email us include:

  • Questions about our services
  • Clarification about what communities we serve
  • Non-urgent administrative-type questions

 

Remember, for any matter involving your personal health, the Patient Portal is the safest way to communicate with us.

Billing Questions

If you have questions about paying for care, email us at billing@harvestfamily.health. Please provide your name and mobile number. Please do not email photos of credit cards or bank information.